1. Information We Collect

1.1 Information You Provide Directly

When you use our website or place an order, we may collect:

• Full name and shipping/billing address
• Email address and phone number
• Payment information (processed securely through our payment processor — we do not store card details)
• Prescription or medical information you voluntarily provide
• Communications you send us (email, contact form submissions)

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical information:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device type and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order processing: To fulfill, ship, and confirm your orders
• Customer support: To respond to your questions and resolve issues
• Communications: To send order confirmations, shipping updates, and important account notices
• Marketing (optional): With your consent, to send promotions and newsletters (you can unsubscribe at any time)
• Legal compliance: To comply with applicable laws, regulations, and lawful requests
• Site improvement: To analyze usage patterns and improve our website and services

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in these limited circumstances:

• Shipping partners: Your name and address are shared with courier and logistics providers to deliver your order
• Payment processors: Payment details are processed by PCI-DSS compliant payment gateways
• Service providers: Trusted third-party services that help us operate our website (e.g., hosting, analytics) under strict confidentiality agreements
• Legal obligations: When required by law, court order, or government authority

4. Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website and shopping cart to function properly
• Analytics cookies: To understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies: To show relevant advertisements (only with your consent)

You can control and manage cookies through your browser settings. Disabling cookies may affect some functionality of the website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure storage with restricted access to personal data
• Regular security assessments and monitoring
• Staff training on data protection practices

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including:

• Order records: retained for a minimum of 7 years for accounting and legal compliance
• Account data: retained while your account is active, and for up to 2 years after account closure
• Marketing consent records: retained until you withdraw consent

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to processing of your personal data for direct marketing

To exercise any of these rights, please contact us at support@internationalpharmacymart.com. We will respond within 30 days.

8. International Data Transfers

As an international pharmacy service, your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for any cross-border data transfers, in compliance with applicable data protection laws.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a notice on our website or sending an email to registered customers. The “Last Updated” date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Email: support@internationalpharmacymart.com
• Phone: +1 800 XXX XXXX
• Website: Contact Us Page